Frequently Asked Questions
Everything you need to know about shopping with Hk Perfumes.
Are your fragrances 100% authentic?
Yes, at Hk Perfumes we guarantee that all our fragrances are 100% authentic and sourced directly from authorized distributors or the original manufacturers.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email once your order ships.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene and safety standards, we cannot accept returns on fragrances that have been opened or sprayed.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I store my perfume to ensure it lasts?
To maintain the integrity of your scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or closet.
Do you offer international shipping?
Currently, we ship to select international destinations. Shipping costs and delivery times vary by country and will be calculated at checkout based on your shipping address.